Frequently Asked Questions

Product Related Questions

Will These Products Get Me High?

None of the products we stock and sell product psychedelic effects. They are all UK legal and comply with The Misuse of Drugs Act.

Do The Products Contain Pure THC?

No. All of the products we stock and sell contain Cannabis Sativa L extract aka Hemp distillate. This contains a multitude of cannabinoids including trace amounts of THC, flavonoids, minerals, vitamins etc.

Shipping Related Questions

Can I Modify My Order?

You can request to modify your order via email provided your order has not been prepared for shipment nor shipped.

Can I Change My Shipping Address?

Yes, but you must notify us via email before your order has been prepared for shipment. Otherwise you will need to ‘Update Delivery Options’ via tracking once your package is scanned into the Royal Mail system.

Returns & Refunds

How Do I Get A Refund?

We only offer refunds on orders that have not been prepared for shipment. View our returns & refunds policy to find out more.

My Product Is Faulty, What Do I Do?

Reach out to us via email including your order number. We will help you resolve the problem. If we cannot help you get your product working we will provide you with a postage label to return the product back to us. Once we receive it we will dispatch a replacement out to you

Under no circumstances do we offer refunds for faulty goods, we only provide replacements or credit notes.

Still Got A Question?

Get in touch using our contact form